At basa12, protecting your personal information is our top priority. This page clearly explains what data we collect, why we collect it, and how it is kept secure.
Our commitment is to protect every piece of your data with care
Every transaction and login on basa12 is protected by 256-bit SSL encryption. Your password, payment details, and personal information are sent to our servers in encrypted form — no one can intercept them in transit.
Basa12 never sells your personal data to advertisers or third parties. No information is shared externally except where required by law or for security verification.
You can view, correct, or request deletion of your stored data at any time. basa12 gives you full control over your own information.
Your data is stored on secure servers with regular backups. Firewalls and multi-layer security measures are in place to prevent unauthorized access.
Cookies on basa12 are used solely to improve the platform. This page clearly explains what each cookie does, and you can change your preferences at any time.
KYC documents such as national ID cards and passports are stored in a separate encrypted storage system. They are used solely for the verification process and kept securely once verification is complete.
From the moment you open an account at basa12, every bet placed, every deposit made, and every support chat generates some form of data. This privacy policy explains how that data is collected, what it is used for, and how it is kept secure.
Basa12 believes data privacy is a fundamental right. That's why this policy is written in plain, clear language — not dense legal jargon. If anything is unclear, just ask us via live chat.
This policy applies to all basa12 services — including the website, mobile browser version, and any app. By using the basa12 platform, you agree to this privacy policy.
Basa12 only collects the data necessary to operate the platform and improve your experience. No unnecessary information is gathered.
| Data type | What we collect | When Data Is Collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration & KYC verification |
| Contact information | Mobile number, email address | At the time of registration |
| Financial information | Mobile banking number, transaction history | At the time of deposit and withdrawal |
| Usage Information | Betting history, game activity, login times | While using the platform |
| Technical information | IP address, device type, browser information | Time of site access |
KYC documents such as national IDs and passports are stored on a separate encrypted server. This information is used solely for the authorised verification process — nothing else.
Basa12 uses your data solely to operate and improve the platform. Your data is never misused for any purpose.
Basa12 uses industry-leading technology to protect your data. Our security measures are reviewed and updated on a regular basis.
Basa12 uses cookies primarily to ensure the platform functions properly and to improve your experience. Below is a detailed breakdown of each type of cookie we use.
You can delete existing cookies or block new ones at any time from your browser settings. Keep in mind that disabling essential cookies may cause certain parts of the platform to stop working properly.
You have important rights over your personal data at basa12. To exercise any of these rights, please contact us via live chat or email.
You can request to view all personal information basa12 holds on your account. A full data report will be provided within 30 days.
If any of your information is incorrect, you can request a correction. With valid proof, we'll update it as quickly as possible.
If you close your account, you can request that your personal data be deleted — except for data we are legally required to retain.
You can opt out of promotional SMS or emails at any time.
You can request a copy of your account data in a structured, portable format.
In certain circumstances, you may request that the processing of your data be restricted.
Basa12 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
If you have any questions about this privacy policy, wish to make a data-related request, or want to raise a concern — please get in touch with us.
Basa12 aims to respond to all privacy-related requests within 30 days. Complex requests may take a little longer — but you will always be informed.
Many users in Bangladesh have concerns about data security on online platforms — and that is completely understandable. basa12 takes those concerns seriously. That is why this privacy policy has been written in plain, straightforward language, so you always know exactly what is happening with your information.
On many platforms, privacy policies are written in such dense legal language that most people can't make sense of them. basa12 deliberately took a different approach — the goal was to write something any Bangladeshi user could actually read and understand.
When transacting via mobile banking, your mobile number and transaction details are shared — but only to process that specific transaction, nothing more. Data sent to Bkash or Nagad servers is governed by their own privacy policies.
To complete KYC verification at basa12, you'll need to upload a photo of your national ID. We understand this may feel uncomfortable for some users. However, it is a legal requirement — and this information is stored on a separate encrypted server, not mixed with general platform data. Once verification is done, you won't need to submit it again.
If you notice a data security issue or any suspicious activity, contact basa12 support immediately. Our security team investigates all concerns promptly and takes swift action.
This page is a summary of basa12's Privacy Policy. The full legal document is always available on the site. To learn more, Terms & Conditions and Responsible Gaming also check out this page.
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